Privacy Policy

Privacy Policy

Introduction

Welcome to https://pharr-texas-custom-off-highway-equipment-gaskets.rgvtruckparts.com (hereafter referred to as “Pharr Texas Custom Off Highway Equipment Gaskets,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, handling, and protection of information from our website visitors and users. By accessing or using our services, you agree to the terms outlined herein.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://pharr-texas-custom-off-highway-equipment-gaskets.rgvtruckparts.com.
  2. Any applications, software, or services offered through our platform.
  3. Interactions between users and our staff via email, phone, text messaging, or social media platforms.
  4. Data collected from your use of our website and associated digital tools.

Please note that this policy does not extend to third-party websites, applications, or services linked to ours, as they operate independently and are governed by their respective privacy policies.

Processing Activities

When you engage with us through the following activities, we may collect and process your personal data:

  1. Using Our Applications and Services: As an authorized user, your account information, preferences, and usage patterns will be recorded to provide personalized services.
  2. Visiting Our Websites: We log non-personal data, such as IP addresses and browser types, for website analytics and improvement purposes.
  3. Communication with Us: We may collect the content of your emails, calls, or text messages for customer support and marketing purposes.
  4. Purchase Transactions: Financial and transaction details are encrypted and stored securely to facilitate purchases and process refunds.

Personal Data Collection

We gather various types of personal data to enhance your experience, personalize our services, and improve our business operations. This includes:

  1. Account Information: User names, passwords, and account settings.
  2. Payment Details: Credit or debit card numbers, expiration dates, and billing addresses for secure transactions.
  3. Financial Records: Banking information for direct deposits or payments (if applicable).
  4. Purchase History: Items bought, order quantities, and delivery preferences.
  5. Mobile Device IDs: Unique identifiers from your mobile device to personalize our mobile applications.
  6. Location Data: Geolocation data when you interact with our location-based services.
  7. Feedback and Reviews: Comments, ratings, and suggestions provided by users.
  8. Social Media Information: Data from social media platforms when you choose to log in via these services.
  9. Product Details: Preferences, preferences, and product interactions for targeted marketing.

We collect this data through various methods: user input forms, online transactions, browser cookies, server logs, and third-party data providers.

Cookies and Data Collection Technologies

Cookies are small text files stored on your browser to remember settings, track sessions, and improve website functionality. We use cookies for several purposes:

  1. Strictly Necessary: These ensure the basic functions of our website, such as navigation and access to secure areas.
  2. Preference Cookies: They remember user preferences and customization settings.
  3. Analytics: Cookies from analytics tools help us understand how visitors interact with our site, providing insights for improvements.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Data Retention and Deletion

We retain personal data only for as long as it is necessary or relevant for the purposes described in this policy. Once the purpose is fulfilled, we securely delete or anonymize the data in accordance with applicable laws and regulations. This may include:

  • Retaining financial records for tax and accounting purposes.
  • Storing order history for customer support and future reference.
  • Keeping a record of user interactions for analytics and service improvements.

Data Security

We implement robust security measures to safeguard your personal data:

  1. Data Encryption: We use encryption protocols to protect sensitive information during transmission and storage.
  2. Secure Third-Party Processing: For payment processing, we engage secure third-party providers who adhere to industry standards for data protection.
  3. Access Control: Our team members have access to personal data only on a need-to-know basis, ensuring the confidentiality of your information.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not intentionally collect or store personal data from minors without parental consent. If you believe we have collected such data by mistake, please contact us, and we will take immediate steps to rectify the issue.

Your Data Rights (Based on Geographical Location)

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  1. Access: You can request access to the personal data we hold about you.
  2. Rectification: The right to correct inaccurate or incomplete personal data.
  3. Erasure (Right to be Forgotten): In certain circumstances, you can ask us to delete your personal information.
  4. Restriction: Limiting the processing of your data for specific purposes.
  5. Data Portability: Receiving a copy of your personal data in a structured format.
  6. Objection: Opposing the processing of your data for legitimate interests.
  7. Non-Discrimination: You have the right to be free from discriminatory decisions based on personal data.
  8. Appeals and Complaints: You can file a complaint with us or relevant regulatory bodies if you believe your rights have been violated.

To exercise these rights, please contact our Data Protection Officer using the details provided in the “Contact Us” section below.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

  • Email: contact@pharr-texas-custom-off-highway-equipment-gaskets.rgvtruckparts.com
  • Mail: [Our Physical Address]

We value your trust in our company and are dedicated to maintaining the security and confidentiality of your personal information.